Reset’s Privacy Policy
Our Principles
Reset Therapeutic Yoga (ABN: 89 259 050 602) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth). This policy explains how we handle your personal and health-related information.
We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles.
Our obligations:
This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian based organisation, we are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.
In this privacy policy, 'personal information' has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
What We Collect
Personal Info: Name, contact details, and emergency contact.
Sensitive Info: Health history, injuries, medical conditions, and psychological wellbeing relevant to your yoga therapy.
Usage Data: Website activity and booking history.
How We Use Your Data
To deliver bespoke "Reset-You" and “Reset-One” therapeutic yoga sessions, community, and corporate classes.
To communicate regarding bookings, billing, and health updates.
To ensure your safety in the event of a medical emergency.
We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with APP 6 - use and disclosure of personal information):
You have consented.
You would reasonably expect, or have been informed, that information of such kind would be passed on to those individuals, entities or bodies.
It is otherwise required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.
It may prevent or lessen a serious and imminent threat to somebody's life or health.
Data Security & Storage
We take reasonable steps to protect your data from unauthorised access or loss.
Health records are generally retained for a minimum of 7 years as per Australian health service standards.
We use secure, encrypted booking platforms (e.g., Acuity Scheduling).
When no longer required or requested by you, all personal information is destroyed in a secure manner.
Your Rights
You have the right to access and correct your personal information at any time. To do so, please contact us at info@resettherapeuticyoga.com.au
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, or a registered APP code, you can email us or via another option below.
If you are not satisfied with the process of making a complaint to our Privacy Officer you may make a complaint to the Information Commissioner on the details below:
Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992
Fax: 02 9284 9666